What happens when a complaint is filed with the Real Estate Commission?
(1) Persons who wish to file complaints against real estate brokers (including those associated with time share projects) should first obtain a “Complaint Form” from the Commission Office or online. (Use of this form enables the Commission staff to more efficiently conduct its inquiry of the 1000- plus complaints received each year.) (2) Complaints are reviewed by the Commission s legal staff and, if appropriate, an investigation or other inquiry is conducted. (3) If, following an investigation or other inquiry, it is determined that there appears to be sufficient proof (“probable cause”) that the agent has violated the Real Estate License Law or one of the Real Estate Commission s rules, a hearing is ordered. [Note: The Commission s hearings are conducted in accordance with the Administrative Procedures Act, NCGS Chapter 150B.] During the hearing, the Commission receives the sworn testimony of witnesses and affords the agent the opportunity to answer the charges and present evidence i
(1) Persons who wish to file complaints against real estate brokers (including those associated with time share projects) should first obtain a “Complaint Form” from the Commission Office or online. (Use of this form enables the Commission staff to more efficiently conduct its inquiry of the 1000- plus complaints received each year.) (2) Complaints are reviewed by the Commission s legal staff and, if appropriate, an investigation or other inquiry is conducted. (3) If, following an investigation or other inquiry, it is determined that there appears to be sufficient proof (“probable cause”) that the agent has violated the Real Estate License Law or one of the Real Estate Commission s rules, a hearing is ordered. [Note: The Commission s hearings are conducted in accordance with the Administrative Procedures Act, NCGS Chapter 150B.] During the hearing, the Commission receives the sworn testimony of witnesses and affords the agent the opportunity to answer the charges and present evidence i