What happens to unclaimed packages that were not delivered due to damaged shipments or duplicate orders?
For Non-Hazardous/Nonperishable Packages, Receiving will attempt to contact University departments and suppliers on a monthly basis to reconcile unclaimed packages for up to six months from the date received at the Receiving dock. Packages unclaimed after six months will be disposed of according to the University’s Surplus policies. For Hazardous/Perishable Packages, Receiving will attempt to contact University departments and suppliers three times to reconcile unclaimed packages for up to one month from the date received at the Receiving dock. Packages unclaimed after one month will be disposed of according to the University’s Environmental Health and Safety policies (refer to Policies & Procedures – Unclaimed Items for more detailed information about unclaimed packages).