What happens to the correspondence that a homeowner sends with their payment?
All correspondence included with payments is forwarded to the management office in their next scheduled courier pick-up. “Love notes” and change-of-address information written on the coupon itself will be intercepted on a best-effort basis, but as many of the payments are never seen by a human, those can be overlooked. Homeowners should be instructed to send all correspondence and change-of-address notification to the management office.
