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What happens to subscriptions not renewed on time?

April 26, 2017happens subscriptions time

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What happens to subscriptions not renewed on time?

1 Answer

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Red Hat leaves the renewal opportunity in the portal for 30 days after the expiration date. If the Renewal has not closed by that time, Red Hat removes it from the portal and has a “rescue team” call out to that customer and determine how they would like to renew their subscription.