What happens to special requests (e.g., for special meals or wheelchairs) that are in my reservation when I book Star Alliance Upgrade Awards?
Special requests may not automatically transfer to your upgraded flights; please contact the operating carrier to ensure that your special requests are in your reservation. While trying to request a Star Alliance Upgrade Award, I received the error message “You have exceeded the maximum number of attempts.” Please contact your booking source to verify your confirmation number and flight information. You may then log out completely from united.com, close your browser, and try again.
Related Questions
- How do I request other services such as seat assignments and special meals once my Star Alliance Upgrade Award is confirmed?
- Can I book the trip with special requests for food – like religious food, diabetes food or vegetarian food?
- What happens to the special meal program when the pay meals are introduced?
