What happens to my Pulo pillow when I want to update it?
As we explained in 14, we have a way in which you can part exchange your Pulo pillow and save xs. You simply compress your Pulo pillow as much as you can and roll it up tightly. Then wrap it in paper and tie it together to make a very compact parcel, but make certain no tape or glue etc., goes onto the Pulo pillow. You then post it to us with an order for a new one. You must also enclose a cheque for xs which also covers postage and packaging or you can pay online if preferred. Your used Pulo pillow is then carefully sterilised, shredded and compressed to form energy saving household insulation. Please note we ONLY accept Pulo pillows with original sales records as part exchanges and all part exchanges are subject to inspection by our recycling staff. Any Pulo pillows received that have been clearly abused and in a very poor or disgusting condition will not be accepted and will be returned to sender with a handling charge. This is a genuine service we are offering in order to decrease
