What happens to my claim if there is a labour dispute?
If your absence from work to claim compassionate care benefits was already approved by your employer before a work stoppage for a strike, lockout, or other form of labour dispute, you may still be eligible for compassionate care benefits. To find out more about the impact of labour disputes on EI benefits, visit our Web site at www.servicecanada.gc.ca/ei/labourdisputes, or call the EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742) from 8:30 a.m. to 4:30 p.m., Monday to Friday, and press “0” to speak to a representative. You can also write to us at your local Service Canada Centre, or you can visit us in person there.