What happens to my BT internet email account if I cancel my BT phone and broadband?
You may be able to transfer your BT service to the BT Premium Email service, which would allow you keep using your email address (at the cost of £1.50 a month) while using another ISP. wait 7 days and then call up 0870 241 4567 (Billing department for BT e-mail) and ask them to change to account to a BT Yahoo!