What happens to information stored in the cell phones?
Cell phones that are recycled are completely dismantled, and through this process the information is destroyed. Phones that are reused in other markets are “flashed” to allow new software to be loaded. This process erases the phone’s memory and enables a new number to be assigned. However, Planet ReCell strongly recommends that donors clear the memories on their cell phones of any sensitive private information before donating them. In addition, donors should always ensure the service on any cell phone they donate has been disconnected, to prevent fraudulent use.