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What happens to information provided to the Ombudsperson?

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What happens to information provided to the Ombudsperson?

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The Ombudsperson does not keep records with identifying information in the office – all visitors are assigned a number they can reference when contacting the Ombuds Office. All written information and notes are destroyed when a matter is closed or within one month of no activity. The only data that are kept in the office are de-identified statistics about the type of visitor (faculty or staff), the type of complaint, and what action was taken. These data are stored electronically and are only accessed by the Ombudsperson – none of the data are associated with individual names or identifying information. The data are used to prepare the Annual Report, which is available to the LSU community and the public.

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