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What happens to information provided to the Ombuds Office?

April 26, 2017happens Office Ombuds provided

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What happens to information provided to the Ombuds Office?

3 Answers

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As a matter of policy, the Ombuds Office destroys all information regarding a particular matter when that matter is resolved or within one month of no activity. The Ombuds Office does not retain any information that would identify the individuals involved in a conflict, dispute or complaint.

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The Ombuds Office does not keep records with identifying information. Data is kept about the type of visitor (undergraduate, graduate, etc.) and the nature of the situation, but the records do not include any names or specific identifying information. The data are used to prepare the Annual Report, which is available to the Berkeley campus community and the public.

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• All the information shared in the Ombuds Office will be kept confidential. The office does not retain any information that would identify parties involved in a dispute.