What happens to customers who have mistakenly purchased a counterfeit version of Windows?
Microsoft advises users who learn that their copy of Windows is not genuine via WGA Notifications to take the following steps: • Learn more about how to recognise genuine Windows at www.microsoft.com.au/genuine. • Return to the reseller who provided the software to seek redress. • If their reseller is unable to help, users can take advantage of Microsoft genuine Windows offers designed to help victims of counterfeit software. To learn about the genuine Windows offer, customers should consult the Frequently Asked Questions on www.microsoft.com.au/genuine.