What happens to attendee funds if an organiser cancels the event?
If an organiser cancels an event, EventElephant (who retain funds collected for up to five days after the event has finished), simply pay these funds back IN FULL to each of the attendees. As the event hasn’t taken place attendees are not liable for the Attendee Management Fee and therefore EventElephant will make no reductions on the funds being paid back to the attendee.