What happens to any information stored in the cell phones?
Many of the cell phones we receive are destroyed and recycled according to EPA guidelines. This process effectively destroys all information stored in the cell phones. In the event a cell phone is refurbished and resold for reuse each phone is ‘flashed’, i.e. software unlocks each phone enabling it to be reprogrammed. This process wipes the phone’s memory clean and enables a new number to be assigned. However, EcoPhones strongly recommends that donors clear the memories on their cell phones of any sensitive private information before donating them. In addition, donors should always ensure the service on any cell phone they donate has been disconnected, to prevent fraudulent use. EcoPhones will not be responsible for any information left stored in the memories of phones donated or their fraudulent use.