What happens to a gaming service provider application once it is received by the PGCB?
The application is assigned a docket number and will be listed as an “unauthorized gaming service provider”. The application is assigned to a licensing analyst. The analyst will send a letter of acknowledgement to the attention of the contact listed for the gaming service provider. This letter will make a request for items to cure any deficiencies in the application or its attachments. Once the application is deemed complete, it is transmitted to our Bureau of Investigation and Enforcement for investigation. After an investigation of the gaming service provider, the application goes before the Board for approval or denial. If approved, the gaming service provider will be issued its certification or registration after it has paid any outstanding fees.
