What happens to a fraud referral when it reaches the Counter Fraud Service?
Initially, the referral information is loaded into our FIMS system (Fraud Investigation Management System) and one of our Administration Officers conducts a preliminary investigation, which includes ascertaining the initial facts. The Team Leader vets all cases to determine whether we can and should investigate further using the following criteria: the amount of money involved; the amount and quality of evidence; whether an offence has been committed; whether there is prima facie evidence.
