What happens to 911 when I travel or move with my CloseCall Advantage service?
CloseCall Advantage service is portable to any location with broadband Internet access. If you travel, you can take your CloseCall Advantage equipment with you and your service will work in any location with broadband Internet access. However, do NOT dial 911 whenever using your CloseCall Advantage equipment in a location other than the service address associated with your CloseCall account, since emergency service will not be properly rendered. If you move or intend to use your CloseCall Advantage Service away from home for an extended period of time, you must update your new location in order for 911 to function properly. Call CloseCall Customer Service to make a change to your home address. Remember, it will take up to 30 days for this change to complete, and you should always maintain an alternative means of accessing emergency service.
