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What happens once an account is placed in collections?

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Once an account is placed in collections, the account is assessed a one-time, $50.00 non-refundable fee, then a collection (BC) hold is placed on the account. If the account belongs to a student or former student at OSU, university services will be withheld, including: registration and transcripts requests. Revenue Agents will begin to contact account holders by telephone or in writing at the phone numbers and addresses given to the university by the student or account holder. If contact has been unsuccessful or payment has not been received and due diligence has been completed the account will be reviewed, assessed collection fees and placed with an outside collection service.

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