What happens on the day of completion?
On a sale, we will receive the Buyers money, and when we do, will call you to make sure we have your permission to release the keys to the Buyers (usually via any Estate Agent). We then send you your sale money – or use it immediately to send on to your Sellers if you are buying. On a purchase, we will have received any mortgage money the day before, and if you have no related sale then very early on the morning of completion we send your money by bank transfer to your Sellers. Once they receive it they will release (via any Estate Agent) the keys for you to have, and we will call you to confirm this.
