What happens on arrival at destination to my belongings and who will provide delivery and clearance services?
We have nominated partners at every main port and airport worldwide. Our partners are carefully selected to ensure that you receive the very best attention and service. Whilst some of our larger competitors may boast that they have their own global offices, it is our opinion that this actually has an adverse effect on the level of service that you will receive at destination. Our independent partners have to supply the highest level of service at all times to all clients because we can choose any number of alternatives in the event we receive complaints from customers. The larger global groups do not have this ability and as such, destination offices can sometimes become complacent secure in the knowledge that they will never lose the business from their own overseas offices. For seafreight shipments, where transit time permits, our nominated partner will mail an arrival notification to your overseas contact address which will indicate an estimated arrival date along with any special r
