What happens in the event of warranty or repair?
In the event of any defect you are recommended to send the complete device back to us with all parts. If the defect has occurred on the grounds of a material or construction error within the warranty period, we will eliminate the defect free of charge. If the defect was caused by you, e.g. because you dropped your vaporizer, we will send you an estimate for the repair and will do the repair as soon as you have agreed to accept our estimate.
