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What happens in the event of technical problems?

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What happens in the event of technical problems?

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WORDFLy maintains an AOL Instant Messenger Screen name that allows individuals to contact both their captionist and/or technical support in the event of any problems during a scheduled session. In addition WORDFLy will provide detailed written technical instructions, phone technical support and demonstrations in order to assist clients in becoming familiar with using the technology that facilitates the remote real-time captioning services.

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