What happens in the event my telna Mobile card is lost or stolen?
As soon as possible, you should de-activate your telna Mobile card from within your mytelna account, which you can do in real-time. You may also contact the telna Mobile customer service during business hours. You are reponsible for all charges incurred on your account until the compromised SIM card has been de-activated. Lost or stolen SIM cards will be replaced at your request for a charge of $10. International express delivery is available for $100, to receive a replacement card at your travel destination within 2 to 3 days.