What happens if when I am travelling on the underground and the “seek assistance” message keeps illuminating when I have both my Standard Card and Oyster card together in my wallet/purse?
Sometimes contactless readers can get confused when they are presented with two or more contactless cards coming close to the reader pad. This is generally the case with older card reading technology. It is surprising how many contactless cards are now in your wallet. These cards may be security passes to a place of work or the gym or another loyalty card. We suggest keeping both your Standard and Oyster cards in one of the Standard Card plastic carriers so when using whichever card the carrier can be flapped open to the appropriate card.
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