What happens if we have a major problem – like a server crash – is that covered?
With Fixed IT, we’re constantly monitoring the health of all computer systems on your network. We do this to be proactive about your technology. Our custom software allows us to see the warning signs before you notice any symptoms of the problem. And, in most cases, we’ll be able to prevent things like outages and crashes before they occur. If we’re caught off guard by an immediate failure with no warning signs (very unlikely), any amount of time spent recovering from the problem is covered under your service agreement.
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- What happens if theres a server crash or other technical problem?
