What happens if theres a disruption in service such as an equipment or internet failure? Will I lose data?
SmartBorder maintains a multi-million dollar infrastructure that includes best practices in redundancy and security. We back up all data every 15 minutes and have spare machines in place and ready to replace any hardware that fails. We also have an entire “copy” of the SmartBorder application on servers at another location in case of a disaster. Because of the “cooperative’ or “shared” nature of our platform, we are able to leverage the buying power of all of our clients to build a very stable infrastructure that any individual broker could never afford. Some of the other companies using the same infrastructure include Google, Yahoo, General Electric, Merrill Lynch and AOL. We’re proud to say we’ve achieved 99.999% uptime over the past five years. Review our technology page to read more about SmartBorder’s redundancy and security measures.
