What happens if there was an unexpected outage of PingConnect?
In the unlikely event that PingConnect were to fail for an unexpected reason, provisioning and end user authentication into Google Apps or Salesforce.com will cease to function until the particular instance of PingConnect is back online. As mentioned previously, with the PingConnect solution, Ping Identity abides by the same Service Level Agreement published by Google Apps and Salesforce.com of 99.9% availability.