What happens if there is an electrical outage at Business Connections Call Center?
We have a back-up battery system that is connected to a generator. Once a week the generator automatically runs for 20 minutes to exercise the starter and engine. The generator can run for over a week before needing refueling. For those clients who manually activate their call forwarding, it would be wise to also subscribe from your local phone company to “Call Forward Don’t Answer”. In the event of a power outage at your location, your phone system may not operate. With the use of both types of call forwarding you can manually activate or deactivate call forwarding; in the event of a power outage the “Call Forward Don’t Answer” would automatically transfer calls to Business Connections after a preset number of rings. To add “Call Forward Don’t Answer”, contact your phone company (i.e. Qwest, Verizon, Eschelon, Integra, SBC).
