What happens if there is an accident or breakdown in the HOV Lane?
A. MassHighway maintains an integrated system to detect and respond to accidents and breakdowns in the HOV Lane. Traffic detectors, pole-mounted video cameras and roving patrols of State Police officers relay information to the Traffic Operations Center (TOC). At the TOC, MassHighway personnel monitor traffic and can dispatch tow trucks, police, fire and ambulance as needed. Two radio-dispatched trucks are stationed in the lane whenever it is open. Four breakdown areas are located along the lane so that disabled vehicles can avoid blocking the lane. If there is an incident in the lane, variable message signs approaching the entrance to the lane will alert drivers of any problems. The HOV Lane will be closed temporarily if a serious incident creates major congestion and re-opened as soon as the lane is cleared. Drivers and occupants of disabled vehicles should stay with their vehicle. Help will arrive within minutes. Q.
