What happens if there is a dispute between what the provider says on the time sheet and what the parent says?
In these cases, before the attendance is approved the worker must request the provider to send copies of the sign-in and sign-out sheets. Licensing requires providers to keep written record of actual drop-off and pick-up times. The providers are encouraged to have parents sign sign-in and sign-out sheets to avoid disputes of this nature. If the provider is unable to provide signed sheets, the worker will use the hours that the parent reported.
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