What happens if the Water & Sewer Dept. does not receive a meter reading?
If the Water & Sewer Dept. does not receive a meter reading you will be billed for estimated usage. When we do capture an actual meter reading and it results in your having been over-billed, you will receive a credit to your account. We will subtract the actual usage from the estimated usage and abate that amount. If, however, the actual meter reading results in you having been under-billed, you will then be billed for the full amount of your usage based on the actual meter reading during the next billing cycle.
