WHAT HAPPENS IF THE VEHICLE I RECEIVE HAS NO VISIBLE DAMAGE FROM SHIPPING AND HANDLING BUT YET THE CRATE SHOWS EVIDENCE OF STRESS AND THE VEHICLE IS NOT WORKING PROPERLY OR AT ALL?
We have enough experience in shipping and handling to understand that a vehicle delivered may not show visible damage and yet it may still be affected by it having been mishandled by shipping and handling. In most of these cases the crate will show some signs of stress which needs to be photographed and documented accordingly and forwarded to us as with any insurance claim. These exceptional situations are only valid if the delivered vehicle does not function at all or is not working properly when delivered. Again, time is of an essence, and the Buyers must report promptly and textually what his experience is with the vehicle received within 3 working days of delivery. This is a condition not established by EVTAMERICA only but in fact governed by the INSURANCE COVERAGE.
Related Questions
- WHAT HAPPENS IF THE VEHICLE I RECEIVE HAS NO VISIBLE DAMAGE FROM SHIPPING AND HANDLING BUT YET THE CRATE SHOWS EVIDENCE OF STRESS AND THE VEHICLE IS NOT WORKING PROPERLY OR AT ALL?
- If part of my shipment shows signs of rough handling or damage to the packaging, do I have the right to inspect the contents for damage before accepting the shipment?
- What should the customer do if the vehicle arrives with damage after Car Shipping?
