What happens if the user loses a stick or forgets their Password?
If the stick is lost then the data is irretrievable – UNLESS the SafeConsole Backup feature was in use. If the password is forgotten then there are two options. • The stick can be reset, which permanently wipes all the data • Using the optional Enterprise Management Software (SafeConsole) a company IT Department can use challenge / response to remotely reset the password as required and as pocily dictates. Please note that you cannot retrospectively recover lost user passwords with SafeConsole. Therefore it is critical to decide if you wish to be able to recover lost user passwords. If it is, then you must deploy SafeConsole.
