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What happens if the user forgets Administrator Password too?

April 26, 2017Administrator forgets happens password user

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What happens if the user forgets Administrator Password too?

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For security reasons, the Administrator Password is random and unique and DigiSAFE does not keep any record of your Administrator Password. The Administrator Password is required to configure advanced security settings, including recovering from forgotten passwords and lost KeyCrypt tokens. If you lose your Administrator Password, you will not be able to access your data if you forgot your PIN or lose your KeyCrypt token. This means that you must never lose your Administrator Password.