What happens if the travel pass is lost or damaged?
Lost or damaged travel passes must be replaced as soon as possible, for which there is a charge of £12.00. Payment can be made with a debit or credit card online at: http://apps.cheshirewestandchester.gov.uk/SchoolTransport or by calling us on 01244 976044. Please have the student reference number ready as this will be asked for. Once a ticket has been replaced the original becomes invalid and cannot be used for travel. Pupils travelling on commercial bus or rail services will be expected to pay their fare until a replacement pass is received and no refunds will be paid for any expenses incurred.