What happens if the server that the Relationals data is on goes down? Will I be notified by support of an outage?
Our hosting provider is contractually obligated to provide 99.999% uptime, including redundant systems, backup power generators, and 24-hour windows for hardware swapping. In addition, we are running multiple servers that are fully mirrored, so an outage might slow down access but not impede your ability to log in, unless you or your hosting provider loses your connection. In the event of a planned service outage for maintenance, you will be notified 48 hours prior to its occurrence. For unplanned outages, you will be notified within 24 hours of its occurrence.
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