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What happens if the server goes down entirely? Is any redundancy built into the server?

April 26, 2017built entirely happens redundancy server

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What happens if the server goes down entirely? Is any redundancy built into the server?

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Currently the SMB 1500 is not configured with disk-mirroring. All customer configurations are centrally maintained at the Whaleback Network Operations Center. In the event a server is completely out of service, calls will be redirected to the pre-defined fail-over number designated by the customer. The customer also has an option to maintain a cold standby server on site. In this case Whaleback would download the customers configuration and service would be restored.