What happens if the reseller or manufacturer who supplied my PC goes out of business?
Microsoft is responsible or liable only for its own warranties under the terms of its software licence, and not for any warranty or agreement your reseller or PC manufacturer had with you. Unfortunately, there is no regulatory body that covers IT resellers, which is why we advise you to buy only from reputable resellers. Because the OEM (Original Equipment Manufacturer) system builder often customises Microsoft software for specific computer systems, we require our OEMs to provide technical support for the software they install. If they go out of business, Microsoft is not legally obliged to offer support.
Related Questions
- What happens if the original reseller won’t take back my printers for recycling, or if the original reseller is no longer in business?
- What happens to my details once HM Revenue and Customs have supplied them to the NHS Business Services Authority?
- What happens if the reseller or manufacturer who supplied my PC goes out of business?