What happens if the rental car breaks down?
Although the vehicles are well maintained and serviced, your peace of mind comes from knowing that we offer Free 24 hour roadside mechanical breakdown assistance with RACV etc. RACV call-outs for human error related problems such as keys locked in the car, assistance with a flat tyre, run out of fuel or left the lights on etc, attracts a service fee, plus an additional cost relating to the call out. No rental cars are to be towed without the permission of the agent supplying the vehicle. Refer to your contact. Car Hire Cancellations Because of the cost and loss of hire opportunity and revenue, cancellations made may incur a fee. The independent agents have cancellation policies available for you to view in the Car Rental information. The national companies do not charge for cancellation if notice given more than 24hours out.
