What happens if the recipient of my gift is not at the delivery location at the time the gift is delivered?
FOR SAME-DAY FRESH FLOWER AND GIFT BASKET DELIVERIES If the person you’re sending flowers or a gift to isn’t there when the gift is delivered, the Petals florist/courier will either leave a calling card to explain that they tried to deliver the gift, or will try and get in touch with your recipient via telephone (if the number has been supplied to Petals). Our florists/couriers will only leave the gift on the doorstep / at reception (wherever the delivery was to) if it is judged safe to do so by the florist/courier. FOR ALL GIFT BASKET DELIVERIES If the person you’ve sent a gift basket to isn’t there when the gift is delivered, the courier will leave their own calling card to advise of the attempted delivery. It’s then the responsibility of the recipient of your gift to contact the courier (whose contact details will be supplied on the calling card) to arrange another delivery time.
FOR SAME-DAY FRESH FLOWER AND GIFT BASKET DELIVERIES If the person you’re sending flowers or a gift to isn’t there when the gift is delivered, the Petals florist/courier will either leave a calling card to explain that they tried to deliver the gift, or will try and get in touch with your recipient via telephone (if the number has been supplied to Petals). Our florists/couriers will only leave the gift on the doorstep / at reception (wherever the delivery was to) if it is judged safe to do so by the florist/courier. FOR ALL NEXT-DAY GIFT BASKET DELIVERIES If the person you’ve sent a gift basket to isn’t there when the gift is delivered, the courier will leave their own calling card to advise of the attempted delivery. It’s then the responsibility of the recipient of your gift to contact the courier (whose contact details will be supplied on the calling card) to arrange another delivery time.
