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What happens if the recipient is out?

April 26, 2017happens recipient

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What happens if the recipient is out?

2 Answers

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Should the recipient be out when our courier attempts delivery and no one is available to accept delivery, they post a card through the letterbox advising the recipient that they have attempted delivery and inviting them to telephone our courier to arrange either:

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Should the recipient be out when the courier attempts delivery and no one is available to accept delivery, they post a card through the letter box advising the recipient that they have attempted delivery and inviting them to telephone our courier to arrange either: A collection from the nearest depot, which is available the working day after the card was left Re-delivery to the original address during normal working hours. Any parcels not delivered or collected within 5 working days will be automatically returned to Scottish Hampers. A charge of £6.99 will be incurred for re-delivery to the original or alternative address. A charge will also be made for any items which become unsuitable for sale and need replacing (perishable and chilled items like smoked foods, hams and cheeses which have short shelf lives) Our guarantee is limited to delivering to the building, not individual recipients.