What happens if the power goes out, a student accidentally switches off the computer, or we have another technology or power problem?
The Online HSA will not lose data if a student’s Internet connection is interrupted or the computer crashes or experiences a power loss. After re-establishing the Internet connection and/or power source, a student may resume testing where he or she left off, with access to previously answered questions during the current test session, as long as the connection is re-established within 20 minutes. If classroom-wide access to the Internet goes down or the power goes out, students will have to complete their assessments when the Internet connection and/or power source is fully restored and consistent. Answers that students have previously provided will have been saved and students may resume testing where they left off. If the connection is re-established within 20 minutes, students will have access to questions answered previously during the current test session. Note: Students will not be able to review previously answered questions, including marked (flagged) questions, if they return
Related Questions
- What happens in case of internet disconnection or power failure or if the student inadvertently closes the test before completing the test?
- What happens if there is a power loss or another sever problem while writing a file to a hard disk? Will the disk be corrupted?
- I am a Bryn Mawr student and I have a computer problem. How do I get help?
