What happens if the pharmacy does not have enough product in stock to fill and dispense a prescription within the prescription window?
Prior to filling the prescription, contact the pharmacy to ensure that they have enough product in stock to fill and dispense the prescription. The pharmacy must fill AND dispense the prescription within the prescription window. If the pharmacy cannot meet this deadline, the patient should go to another pharmacy. In most cases, you will be able to re-start your prescription window after your current prescription window expires. However, a potential lapse in treatment could result when a registered patient does not fill and pick up the isotretinoin prescription within the prescription window. • At what date and time does my prescription window close? Once all requirements are completed, and Females of Childbearing Potential have completed their comprehension questions successfully, the system will inform you that you may pick up your prescription. Patients will be provided with a message that states the ending date and time to pick up their prescription. This message has been updated to
