What happens if the person(s) in our school who has been trained leaves suddenly?
Employee turnover is a reality in First Nations schools and that is why the team suggests training two people for every school. That is also why a component of the training will include a ‘train-the-trainer’ module to ensure that when the trainees return to their schools, they have the skills to train other staff members on how to use BCeSIS, hopefully building sufficient capacity to avoid knowledge gaps when staff members exit. If however a school is suddenly left in the position of having no staff with knowledge of BCeSIS then the Helpdesk and the trainers will be available to provide interim support and to assist with a long term strategy.
Related Questions
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