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What happens if the payment doesn make it on time or the merchant doesn’t receive it?

April 26, 2017doesn’t happens merchant payment time

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What happens if the payment doesn make it on time or the merchant doesn’t receive it?

1 Answer

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Simply sign on to Online Banking and click Payment History from the Bill Pay section. Then click Payment Investigation to initiate your request. Or call us at 1-800-796-5656 with the information. We will contact your merchant, investigate the problem, and provide you with a resolution within three to five business days.