What happens if the pass is lost or stolen?
Lost or damaged travel passes must be replaced as soon as possible, for which there is a charge of £12.00. Payment can be made with a debit or credit card online at: School Transport Payments or by calling us on 01244 976044. Please have the student reference number ready as this will be asked for. Once a ticket has been replaced the original becomes invalid and cannot be used for travel. Students travelling on commercial bus or rail services will be expected to pay their fare until a replacement pass has been received and no refunds will be paid for any expenses incurred.
