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What happens if the parcel is damaged?

April 26, 2017damaged happens parcel

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What happens if the parcel is damaged?

1 Answer

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Posted

If you have received a parcel that is externally damaged, you should write “Damaged and Uninspected” when signing for the parcel. If the contents are damaged or are not usable, immediately get in touch with our Customer Services Team with as much information as possible. Our team will be happy to resolve the problem to your satisfaction. Any photos of the parcel would be useful.