What happens if the nurse or carer goes sick or has to leave the clients home suddenly?
If one of our nurses/care workers is unable to continue work the branch will inform the service user immediately. Usually the branch will have had some warning and a replacement care worker has been found. If the nurse/care worker is going to be unable to work for a long period of time then a replacement live-in nurse/care worker will be introduced to the service user and undertake the live-in care.