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What happens if the new owner, the eligible recipient, needs to reload the operating system?

April 26, 2017eligible happens Needs operating system owner recipient reload

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What happens if the new owner, the eligible recipient, needs to reload the operating system?

2 Answers

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Typically, eligible recipients remain in contact with their Community Microsoft Authorized Refurbishers for ongoing support and can contact the Community Microsoft Authorized Refurbishers if a major system failure results in the need for reinstallation of the operating system.

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A. Typically, eligible recipients remain in contact with their Community MAR for ongoing support. Eligible recipients can contact their Community MAR if a system failure results in the need for re-installation of the operating system.