What happens if the maid lets us down or rings me to say she is unable to call on her specified day due to illness or holiday?
If your maid lets you down, call us (your maid may have called us first though and in that instance we will be calling you) and we will find out what the problem is and when your maid will return, if necessary we will provide a replacement maid within 24 hours thats our guarantee to you. If you require a substitute maid for your own maids holidays, please let us know and we will arrange.